we take great pride in our sofia's selection products but we understand that sometimes, some shipments might arrive damaged to our great customers. While we can't change that, we are open to refunding the value of your purchase if it placed on Google.com Shopping. You don't have to send us the damaged merchandise but we would like to get a picture if this happened so we can improve our packaging, shipping, and handling.

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Please make sure that you contact us within 7 days from receiving your order

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If you have any concern with this policy please feel free to contact us on our Contact Us page

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